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Friday, May 14, 2010

Symantec Extend WG Protocol Driver Error

Event ID: 7000, Source: Service Control Manager - “The Extend WG Protocol Driver service failed to start due to the following error: The system cannot find the file specified.”

The following steps fix the error message:
1. Open Device Manager
2. Click View > Show hidden devices
3. Expand Non-Plug and Play Drivers and uninstall the Extend WG Protocol Driver
4. Open regedit
5. Delete the key "WGX" in HKLM\SYSTEM\CurrentControlSet\Services
6. Reboot system

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